Spin Palace Casino Review
Spin Palace Casino
Spin Palace Casino
- License: Malta Gaming Authority and Kahnawake Gaming Commission
- Software: Microgaming
Overall Rating
Spin Palace Casino Info
- Casino: Spin Palace Casino
- Website: https://www.spinpalace.com/
- Established: 2001
- Support: Live Chat, Mail
- Deposit Bonus: 100% Match Bonus up to $100
Spin Palace Casino, launched in 2001 and part of the Palace Group, is a prominent online gambling platform powered by Microgaming, with live dealer games from Evolution Gaming. Licensed by the Malta Gaming Authority and Kahnawake Gaming Commission, it ensures security with 128-bit SSL encryption.
The casino offers over 600 games—slots (including progressive jackpots like Mega Moolah), table games like blackjack and roulette, and a strong live dealer section—plus a sportsbook for added variety. Notably, Spin Palace was unavailable for a period in certain markets due to rebranding and operational shifts (e.g., transitioning to Betway in some regions), but it has since returned, reasserting its presence with its classic offerings.
The welcome bonus is up to $1,000 across three deposits (100% up to $400, then 100% up to $300 twice), though it carries a steep 70x wagering requirement. Its loyalty program, spanning six tiers from Bronze to Privé, rewards regular players with redeemable points, appealing to high rollers. The mobile experience shines with iOS and Android apps and instant-play options.
Promotions: Spin Palace enhances its appeal with a robust promotional lineup. New players enjoy the $1,000 welcome package, while existing users can claim daily match deposit bonuses tailored to their activity (e.g., 25%-50% up to varying amounts, with 70x wagering). The Mega Millionaire Wheel™ offers 10 daily spins post-first deposit, with chances at prizes up to $1 million, subject to terms. The loyalty program auto-enrolls players, earning points per wager redeemable for credits, with perks escalating by tier (e.g., exclusive events at Privé). Regional offers, like bonus spins or cashback, cater to markets like Canada or New Zealand, though availability varies. These promotions aim to boost engagement but come with strict conditions worth reviewing.
However, challenges persist. Customer support (24/7 via live chat and email) receives mixed feedback—some commend its efficiency, others cite delays. Withdrawal complaints are common, with slow processing (24-48 hours pending, plus method-dependent delays), verification issues, and occasional payment disputes. Banking options (Visa, Mastercard, Skrill, Neteller) are solid but lack clarity on fees and limits. Restricted in many countries, including the US (except NJ and PA under its Betway phase), its accessibility remains limited.
Player opinions are polarized: some laud the game selection and bonuses, while others criticize payout delays, account issues, and a perceived drop in quality. Its Safety Index hovers below average (4.8-5.2/10), reflecting unfair T&Cs like bonus restrictions and a $4,000 weekly withdrawal cap for big wins.
In summary, Spin Palace’s return brings back a polished platform with a rich game library, enticing promotions, and mobile-friendly design, ideal for slot fans and bonus seekers. Yet, its high wagering demands, spotty support, and withdrawal woes suggest caution. Test it with small stakes and review the terms carefully.